This process is designed to provide a system that assures value-added service and quality carpet cleaning on every project. Cleaning carpet can become a commodity service where the lowest price is the only judge of how to choose a cleaning company. Quality work and value-added service become a unique selling position for companies that understand the concepts.
1. Set up the equipment
2. Clean the most heavily soiled area first
3. Show the Homeowner the contrast between the clean and dirty area
4. Pre-vacuum the carpet throughout the home to remove the dry particulate soil
5. Start the spotting process and pre-spray the traffic lanes
6. Move to the most convenient area to proceed with the cleaning process
7. Move all of the furniture away from the walls
8. Wipe down the wood baseboards with a damp cloth
9. Clean the outside of the room utilizing the scrub wand
10. Move the furniture back into place and set on foam blocks or foils
11. Clean the main area of the room utilizing your rotary extraction wand
12. Groom the carpet using either your grooming brush or grooming rake
13. Move onto the next room
14. Review proper cleaning and vacuuming procedures with the Homeowner
Let them know that vacuuming the carpet immediately after it is completely dry will remove all soil that may have wicked to the surface.
