A proper pre-inspection will allow you to be aware of any potential issues that may arise during the cleaning process. It will allow for plans to be created for any special cleaning processes or treatments that may be required. It will mitigate potential damages from occurring and lead to better customer satisfaction.
1. Complete initial overview of furniture
Review for immediate issues and note pre-existing conditions of the furniture. Discuss any limitations to the cleaning process.
The goal is remove as much of the soil/damage while maintaining the appearance/texture of the furniture.
2. Review attributes of the furniture
Age:
- Furniture of different ages can have different complications
- Age can also be an indicator of value
General Physical Condition:
- What is the general quality of the furniture
- Is there an excess of damage, rips, stains, markings etc
Color:
- Are there areas with color bleed or fading?
- Are there heavily stained areas when color is not likely to be restored?
Texture:
- Are there areas with scratches or gouges?
- Has glaze been removed from areas?
- Is fabric pilling?
- Are there heavily stained areas when texture is not likely to be restored?
Has fabric been previously shrunk?:
- Are there significant rips/tears
- Is there split fabric or ripped seams? Are edges curling?
3. Check cushions
Review the cushions inside and outside.
Inside:
- Are there markings on the fabric or foam?
- Is foam discoloring or disintegrating?
- Is fabric coating deteriorating?
- Are the cleaning products suitable for the foam/backing (is testing required?)
Outside:
- Check for damage, welts, pilling on fabric.
- Ask customer if cushions were washed in a washing machine. If so, the cushion fabric may have a different appearance than the main furniture fabric after being cleaned (as fabric will have been altered).
4. Review Cleaning Code Tags
Tags containing cleaning codes indicating the recommended cleaning technique for the fabric(s) can be found on some pieces of furniture. Search for this tag, and if found, treat accordingly. If tag cannot be found, consult someone with proper knowledge of fabrics.
Fabric testing should be completed before any cleaning is undertaken.
Note, even when following recommended techniques, damage can still occur to the fabric during the cleaning process.
Codes are as follows:
"W": Water-based Cleaner
- Wash fabric with the foam created by a water-based cleaning agent (mild detergent or upholstery fabric).
- Use a soft brush, moving a circular motion, to apply the foam.
- Vacuum after the fabric is dry.
"S": Solvent Cleaner
- Spot clean with a mild, water-free solvent or dry cleaning product.
- Ensure room is well ventilated when using these products.
- Avoid products containing carbon tetrachloride or toxic materials.
"W-S": Water/Solvent Cleaner
- Spot clean either with a solvent, upholstery shampoo, or foam from a mild detergent.
- If using a solvent or dry cleaning product ensure room is properly ventilated.
- Avoid products containing carbon tetrachloride or toxic materials.
"X" Vacuum Only:
- Fabric should only be cleaned with a vacuum or light brush.
- Water based, foam, or solvent cleaners can cause damage (including, shrinking, staining, distortion, etc).
- Specific professional cleaning products may be available to assist in serious cases, but chances of damage must be discussed with client beforehand.
