A standard description for the process "Water Mitigation Lead Technician duties" could be:
This process outlines the responsibilities and tasks of a Water Mitigation Lead Technician. The Water Mitigation Lead Technician plays a crucial role in ensuring the successful and efficient completion of water mitigation projects.
1. Be the main point of contact at the site
The Water Mitigation Lead technician serves as the primary point of contact at the site.
They are responsible for coordinating and overseeing all activities related to water mitigation projects.
This includes communicating with the client, managing the team of technicians, and ensuring that all tasks are completed according to the established schedule and quality standards.
The Water Mitigation Lead technician is also responsible for addressing any issues or concerns that may arise during the project and providing guidance and support to the team as needed.
You will be the go-to person for any updates or information related to the project, ensuring that the homeowner feels supported and informed every step of the way.
2. Walk the homeowner through the water mitigation scope
Walk the homeowner through the water mitigation scope by explaining the extent of the water damage and the necessary steps and procedures to mitigate it.
Ensure the homeowner understands the process and address any questions or concerns they may have.
Provide a clear overview of the equipment and techniques that will be used to restore the property and emphasize the importance of prompt action to minimize further damage.
Answer any questions or concerns the homeowner may have and ensure they have a clear understanding of the process.
3. Use moisture meters
The Water damage Lead Technician will utilize moisture meters as part of their duties.
Moisture meters are essential tools used to measure the moisture content of various materials affected by water damage.
By using moisture meters, the Lead Technician can accurately assess the extent of water damage and determine the appropriate mitigation actions to be taken.
The lead technician will carefully and systematically use the moisture meter to take readings on various surfaces, such as walls, floors, and ceilings
This step ensures that the water mitigation process is thorough and effective in restoring the affected areas.
These readings will help determine the presence and severity of the damage, enabling the technician to create an effective mitigation plan.
Additionally, the lead technician will document the moisture readings and extent of smoke damage for future reference and to ensure accurate record-keeping.
4. Documentation of photos, moisture readings and job progress
Document photos, moisture readings, and job progress:
As the Water Mitigation Lead Technician, it is important to thoroughly document the progress of the water mitigation project.
This includes taking photos of the affected areas, recording moisture readings, and documenting the overall job progress.
These records serve as valuable evidence and documentation for insurance claims and future reference.
Ensure that all photos are clear and capture the extent of the water damage.
Use moisture meters to measure and record the moisture levels in different areas.
Additionally, keep detailed notes on the progress of the project, including the tasks completed, equipment used, and any challenges encountered.
This documentation will help track the project's timeline and ensure that all necessary steps are taken to mitigate the water damage effectively.
5. Locate and document potential hazardous issues
Inspect the site thoroughly to identify any potential hazardous issues that may pose a risk during the water mitigation process.
This includes but is not limited to identifying electrical hazards, structural instability, and the presence of mold or other harmful substances.
Take necessary precautions and document any findings to ensure a safe working environment for all involved.
6. Locate and document pre-existing damages
Inspect the area thoroughly to identify any pre-existing damages or issues.
Take detailed photographs and document the findings accurately.
Make sure to note the location, extent, and nature of each pre-existing dam
7. Continually train technicians
Train technician helpers:
The Water Mitigation Lead Technician is responsible for training technician helpers.
This step involves providing instruction and guidance to ensure that the helpers understand the proper techniques and procedures for water mitigation projects.
The Lead Technician should demonstrate and explain the necessary tools and equipment, safety protocols, and best practices to the helpers.
Effective training will ensure that the helpers can assist in the completion of water mitigation projects efficiently and effectively.
Monitor their progress and provide feedback to help them improve their skills.
