Thomasville Restoration Adopts KnowHow to Standardize Training and Operations Across the Mid-Atlantic

September 18, 2025 – Calgary, AB — Thomasville Restoration announced it is equipping its workforce with KnowHow, an AI-powered platform that centralizes company knowledge and standardizes onboarding, training, and day-to-day operations so teams can deliver consistent results on every job.

Thomasville’s mission is clear: Helping Families Put Their Homes and Lives Back Together.

The company is known for its “Thomasville Touch”—white-glove service rooted in family-first values—and supports customers 24/7 across the Mid-Atlantic region.

Through this partnership, Thomasville field and office teams will have instant access to standardized workflows, step-by-step job guidance, and role-specific onboarding, reducing ramp-up time, closing training gaps, and lowering dependency on key personnel during both daily claims and surge events.

“Our promise is simple: treat every home as if it were our own and make the restoration process as smooth and painless as possible,” said Andy Amrhein, CEO and Co-Owner of Thomasville Restoration. “KnowHow helps us keep that promise at scale by putting clear playbooks in our team’s hands, speeding up training for new hires, and ensuring the Thomasville Touch shows up the same way on every job across every location.”

“Thomasville’s culture is built on care, craftsmanship, and consistency,” said Leighton Healey, CEO of KnowHow. “We’re excited to support their teams with real-time, on-the-job answers and repeatable systems that raise confidence on the job site and in the office.”

KnowHow will also reinforce Thomasville’s emphasis on training, people development, and workplace culture, a focus led by Chief Operating Officer JaMar Plater.

About Thomasville Restoration

Thomasville Restoration provides emergency mitigation, reconstruction, and specialty services with a mission of helping families put their homes and lives back together. The company emphasizes “The Thomasville Touch,” a white-glove, family-first approach backed by strong processes, and serves Maryland, DC, Virginia, Pennsylvania, and Delaware with 24/7 response. Learn more here.

About KnowHow

KnowHow is an easy-to-use, AI-powered app designed to help restoration companies onboard new hires faster, deliver role-specific training, and give frontline teams real-time access to expert job guidance. KnowHow turns company knowledge into repeatable playbooks that scale, reducing dependency on key personnel and ensuring operational consistency at every level. Learn more at tryknowhow.com.