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•17 April, 2025
Workforce: The Easiest Way To Put Role-Specific Training on Autopilot
Let’s talk about your fifth hire.
Not the first one—you trained them yourself. Not the second; you hovered, corrected, maybe sent a few late-night texts to check on things. But the fifth? That’s when things start to slip.
They shadow someone who shadowed someone who was mostly trained by someone who left last summer. The SOPs have changed, but no one told them. Suddenly, your once-tight crew is drying five basements five different ways.
It’s not that your people don’t care. It’s that no one’s
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AllBuilding LeadersFive Star RestorerHiringLeadershipOnboardingOperationsPartnershipsProduct GuideProduct UpdateRetentionSalesWhy Workers QuitWorkforce: The Easiest Way To Put Role-Specific Training on Autopilot
Let’s talk about your fifth hire.
Not the first one—you trained them yourself. Not the second; you hovered, corrected, maybe sent a few late-night texts to check on things. But the fifth? That’s when things start to slip.
They shadow someone who shadowed someone who was mostly trained by someone who left last summer. The SOPs have changed, but no one told them. Suddenly, your once-tight crew is drying five basements five different ways.
It’s not that your people don’t care. It’s that no one’s
How to Reduce Employee Turnover in Your Restoration Business
On a random Tuesday afternoon, somewhere between fixing broken pipes and the sixth call from an adjuster, it hits you that your best guy quit last week. The new water tech didn't show up this week. And now? You're short-staffed, overbooked, and running on caffeine and crossed fingers.
This wasn't the plan.
You didn't build your restoration business to become a training ground for your competitors. But lately, that's what it feels like. Good people come in, they get trained up, and then they're
How to Train and Onboard Restoration Technicians Quickly
When you need to learn something new, you probably do what everyone does: pull out your phone and Google it.
How to fix a leaky faucet? YouTube’s got you. How to boil the perfect egg? There’s a video with three million views and a surprising amount of drama in the comments.
But if you're trying to train and onboard restoration technicians quickly, things get trickier.
There’s no search result for “how your company sets up containment” or “where we keep the moisture meters.”
So new techs do w
How Restoration Companies Are Using AI to Improve Job Management in 2025
Let’s be honest. AI in restoration sounds a bit like kombucha at a barbecue.
Kind of interesting. A little confusing. And if we’re being real—not what you came here for.
But here’s the quiet truth: AI in restoration isn’t just for tech conferences anymore.
It’s on job sites. It’s for writing scopes. It’s answering techs' tricky questions at 7 a.m. on a crawlspace floor. And it’s saving project managers from explaining—again—how to set up containment and negative pressure.
In other words, AI i
The 6 Best Employee Training Software for Restoration Businesses in 2025
You can teach someone how to operate complex restoration equipment. But how do you teach them to care about the details at 3 a.m. when they’re called out to a flooded job site?
That’s the challenge restoration owners talk about behind closed doors. You don’t just need employees who know what to do—you need people who do things the right way, every time, even when no one’s watching.
And that doesn’t happen with a binder full of SOPs collecting dust in the office.
It happens when training is bu
Workflows: The Fastest Way to Build Standardized Training That Sticks
Starting a new job should feel exciting—a fresh start, a chance to learn, grow, and contribute.
You expect structured training, clear guidance, and a solid understanding of how to do the job right. But unfortunately, all too often you're just handed a company email, a safety vest, and maybe—if you're lucky—an SOP to skim through.
Days turn into weeks, and other than a couple of outdated three-ring binders, training depends entirely on who's available. One person gets a full walkthrough, anothe
