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The 6 Biggest Barriers in Hiring and Training New Estimators

The restoration industry is not opportunity restrained, it’s resource restrained. That means that more and more companies are on the hunt for talented estimators. But hiring and training new hires isn'ta walk in the park in any industry, to say nothing about the restoration industry. From adapting to new techology to undoing bad habits, there are a lot of barriers in between a new estimator and a successful, fully competent, productive team member. We've got the scoop on six significant challeng
The 6 Biggest Barriers in Hiring and Training New Estimators

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The 6 Biggest Barriers in Hiring and Training New Estimators
webinar Onboarding Hiring
The 6 Biggest Barriers in Hiring and Training New Estimators
The restoration industry is not opportunity restrained, it’s resource restrained. That means that more and more companies are on the hunt for talented estimators. But hiring and training new hires isn'ta walk in the park in any industry, to say nothing about the restoration industry. From adapting to new techology to undoing bad habits, there are a lot of barriers in between a new estimator and a successful, fully competent, productive team member. We've got the scoop on six significant challeng
Written by Leighton Healey
Mitigation Mondays: How to Train Your Restoration Team and Build a World-Class Workforce
Podcast
Mitigation Mondays: How to Train Your Restoration Team and Build a World-Class Workforce
As a restoration company owner, you know that employee development is essential for growth and success. But with the average worker tenure shorter than ever and the work getting more complex, how can you ensure your technicians are always up to speed? In a recent episode of the Restoration Playbook podcast by KnowHow, Paul Silliman interviewed John Savin from Graystone Restoration, who launched "Mitigation Mondays" as a way to train and keep his staff sharp in the chaotic industry. Here’s what
Written by Leighton Healey
The ROI of Investing In Your Staff, with Thomasville Restoration
Podcast
The ROI of Investing In Your Staff, with Thomasville Restoration
Why is building a strong team culture so important? Well, according to our Why Workers Quit report, a strong team culture is one of the key factors that attract and retain workers in a company, particularly among office staff, millennials and Gen Z employees. Yet it’s easier said than done, especially in an industry with a lot of grime and dirt, such as the restoration industry. Is it possible to get restoration employees excited to come into work? How can a growing restoration company build em
Written by Leighton Healey
The True Cost of Bad Onboarding for Water Techs
Onboarding
The True Cost of Bad Onboarding for Water Techs
So, you've hired a new water tech to help out with your restoration business. That's great news! But, do they know what they're doing? Do they have the skills and knowledge they need to get the job done right? If you're not providing comprehensive onboarding and training, the answer is probably no. In fact, bad onboarding can cost your business a lot of time, money, and headaches. Let's break it down. According to our State of the Industry Report, on average, the onboarding timeline for
Written by Leighton Healey
Supercharging Your Water Tech Onboarding: 5 Key Steps to Success
Onboarding
Supercharging Your Water Tech Onboarding: 5 Key Steps to Success
When it comes to onboarding water technicians in the restoration industry, ensuring that your team members are fully equipped and confident in their abilities to perform their jobs is critical for success. This can be a challenge, particularly if the onboarding process is not standardized and does not effectively communicate the "why" and "how" behind the water mitigation process. In our recent webinar Zero to Productive: Water Technicians, Leighton Healey, CEO of KnowHow outlined a proven pro
Written by Leighton Healey
Average Onboarding Timelines for Critical Restoration Roles
Onboarding
Average Onboarding Timelines for Critical Restoration Roles
When it comes to hiring and onboarding staff in a restoration company, the speed in which a new team member goes from Day 1 to Productive can have huge consequences. The length of time it takes to bring new hires up to speed has a big impact on the overall success of the company and its projects. In a world where worker tenure is short and roles are complicated, restoration businesses can’t afford to waste time. In the 2022 State of the Restoration Industry Survey, we discovered the average onbo
Written by Leighton Healey
Equip your team with the full power of KnowHow
4 Challenges That Restorers Continue to Face in 2023
State of the Industry
4 Challenges That Restorers Continue to Face in 2023
From pandemics to recessions, and everything in between, the restoration industry has seemed particularly volatile over the last few years. Just as leaders begin to solve their latest set of challenges, new ones emerge. As we kick off the start of 2023, many leaders are wondering what obstacles (and opportunities) will pop up this year. That’s why we asked owners and leaders in the restoration industry what is keeping them up at night going into 2023 as a part of the 2022 State of the Industry
Written by Leighton Healey
KnowHow Partners with PSA to Drive Rapid Worker Onboarding & How-to Training!
Partnerships
KnowHow Partners with PSA to Drive Rapid Worker Onboarding & How-to Training!
KnowHow and PSA are thrilled to announce a first-of-a-kind partnership, bringing comprehensive ‘just-in-time’ online system training for all PSA-specific products to all existing and new KnowHow customers. As the leading software for onboarding and equipping workers in the restoration industry, KnowHow is making it even easier to discover how to leverage all the horsepower PSA offers in production, sales, marketing and finance to grow scaling restoration companies.This means that KnowHow’s ext
Written by Leighton Healey
The Worst Parts About Working in Restoration, According to Restorers
Why Workers Quit
The Worst Parts About Working in Restoration, According to Restorers
Yes, you read that right. As one might guess, it’s not all friendly insurance adjusters and cleaning an already spotless home. Just like any job, there are ups and downs, things employees enjoy, and things they don’t. So what? Well, it’s critically important that senior leaders in the restoration industry what these factors are, because a surprisingly large number of them are avoidable. Today’s restoration workers have very little tolerance for self-inflicted wounds, and companies that needl
Written by Leighton Healey
Why Restoration Workers Want to Work for You
Why Workers Quit Hiring
Why Restoration Workers Want to Work for You
One of the most common challenges restoration managers face is keeping talented staff. Too many senior leaders can tell horror stories of investing weeks or months into training and equipping their staff, only for them to flee for (seemingly) greener pastures shortly after. Not only does this wear on a manager’s patience, it also wears down the company’s bottom line. The dollars can add up if you’re taking work hours away from restoration projects to constantly train new employees, especially
Written by Leighton Healey
Restoration Workers Top Complaints Against Management
Why Workers Quit
Restoration Workers Top Complaints Against Management
Every one of us have had bad experiences with a manager, but there’s a large percentage of workers in the restoration industry that have serious problems with their manager. So serious, they’re willing to quit over it. We wanted to dive deeper into the problems workers had with their managers, and what could be done to fix them. Thanks to the Restoration Workforce Survey, we discovered exactly what workers thought about their managers, and the changes they’d like to see in their management’s a
Written by Leighton Healey
Where Is Your Next Restoration Hire Working Right Now?
Why Workers Quit Hiring
Where Is Your Next Restoration Hire Working Right Now?
Restoration managers commonly ask themselves the question, “how am I going to attract top talent to my business”? But there’s an important question that precedes that, which is “where is that top talent working right now?” Think about it. Before you can pitch your business to your next all-star restorer, you need to know where to find them. You can have better retention than anyone else in the industry, but if you’re not connected to the mouth of the river, you’ll never catch any fish. We’ve
Written by Leighton Healey
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