Understanding today's workforce is our full-time job.

Delivering the best products and services starts with listening to and understanding those you serve.
That's why we've made it our mission to produce restoration industry-leading data, research, and insights on today's workforce, so you can overcome your biggest challenges.

Books

Building Leaders

The property restoration industry is facing a leadership gap unlike anything it's experienced before. It's left many leaders wondering, "Does my company's long-term success rely on me, and me alone?" But it doesn't have to be that way.

Discover how today's top leaders are addressing this gap and building a strong foundation for continued success in Building Leaders: Expert Insights on Developing the Next Generation of Restoration Leadership.

Get a digital copy free through the link below!
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Winning With Workers

How are today's most innovative restoration leaders attracting and retaining top talent in such a competitive market? We've discovered the eight principles they're using to win with the best restorers. Download your copy of the book, today!
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Why Workers Quit

Why do restoration workers choose one company over another? What causes them to throw their hands up and quit? We interviewed 400 workers in the restoration industry, and we’ve got the never-before-seen data for you. Get a digital copy free through the link below!
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Delivering 5-Star Restoration Experiences

Why do restoration companies get 1-star reviews? We analyzed over 1,000 bad reviews and discovered the 7 reasons companies get torched online, and what you can do to ensure you don’t end up on that list. Get your free digital copy, today.
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Speaking and Workshops

KEYNOTE SPEAKER, CEO OF KNOWHOW

Leighton Healey

Leighton is the CEO of KnowHow and a recognized expert in how to win with today’s service workforce. Prior to co-authoring three books with the KnowHow team, Leighton built and led organizations in various industries, including construction, franchising, real estate, technology, retail, and management consulting.
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Further Reading

C&R State of the Restoration Industry Report

What keeps restoration owners up at night? We collaborate with C&R Magazine each year to discover the answer, and the report is yours, free of charge.
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Restoration Industry Association's Cost of Doing Business Report

We're working with the RIA to break down the cost of doing business in restoration. Stay tuned for the inaugural report.
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Actionable How-To For Common Restoration Jobs

Whether you want expert advice on attracting and retaining talent or weekly step-by-step guidance for common jobs, we work with R&R to ensure you have the how-to you need on-hand.
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Guidance from Industry Leaders to Help You Win with Workers

What tactics are today's most innovative restoration companies using to build workforces that attract new staff, retain top employees, and get the most out of every worker? We're breaking it down over on R&R.
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Webinars

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Zero to Productive: Onboarding Project Managers

Join Leighton Healey and Paul Silliman of KnowHow as they dive into how to onboard and equip project managers for success.

The Multilingual Restorer: Bridging Language Barriers

Join Leighton Healey and Paul Silliman of KnowHow as they dive into how to cut down on language barriers in restoration.

Book a demo and discover why industry leaders are choosing KnowHow.

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