The Restoration Playbook Podcast

In this episode of the Restoration Playbook Podcast Leighton Healey welcomes Keegan Trudgen, multi-location owner at PuroClean Disaster Services, to discuss how technology can improve the restoration experience. Tune in and discover how Keegan integrates new tools to enhance customer experience and job satisfaction.

In this episode we talk with Lory Perizzolo, COO at RCCN DKI, about mastering operations and building an empowered workforce in the restoration industry. Tune in to learn how to implement operational rigor and build a better team, today.

In this episode of the Restoration Playbook Podcast, Leighton Healey interviews Steve Glozik, President of FP Property Restoration. Glozik shares how FP adapted its training for today's workforce and how it builds more competent and confident restorers... all while reducing management stress and improving work-life balance.

In this episode Holly Murry shares insights into her 28-year journey at FRSTeam, emphasizing the importance of connecting work with meaning. Highlighting personal stories and 'Goosebump Moments', Holly advocates for creating a workplace culture that instills passion and meaning in daily tasks, ultimately leading to a more meaningful work environment, engaged workforce, and stronger retention.

Join Leighton Healey as he sits down with Caleb Brunz, Head Coach, President, and Owner of Paul Davis Restoration of Greater St. Paul and Minneapolis. Caleb shares his firsthand advice on building a stronger, more cohesive team culture in the restoration industry, and we ensure you walk away with actionable advice on how to do the same.

In our final episode of the season we're joined by Leighton Healey, the CEO of KnowHow, to discuss two more principles from our newest book, "Winning With Workers: The 8 Proven Principles Today's Leaders Use To Attract and Retain The Best Talent.” Join us for more actionable insights!

In this episode, we sit down with Marissa Hoffsteader and Jonathan Dew to uncover how Restoration 1 East Baton Rouge is creating a workforce that goes above and beyond for their customers. Join us for actionable tips on fostering a caring culture in your restoration company.

In this episode we are joined by Leighton Healey, the CEO of KnowHow, to discuss our newest book, "Winning With Workers: The 8 Proven Principles Today's Leaders Use To Attract and Retain The Best Talent.” Join us as we discuss more actionable ways to improve worker retention, today!

In an industry as demanding as restoration, keeping your team in sync is crucial. But how do you do it? Join us as we talk to Spencer Hicks from CORE by KHI Restoration about creating a culture of open communication, developing internal champions, and paving the way for growth and success.

In this episode we are joined by Leighton Healey, the CEO of KnowHow, to discuss our newest book, "Winning With Workers: The 8 Proven Principles Today's Leaders Use To Attract and Retain The Best Talent.” Join us as we discuss actionable ways to improve worker retention, today!

In this episode we are joined by Chuck Lane, Vice President of Learning and Development at BluSky Restoration Contractors, and delve into the transformative power of investing in people, ensuring they not only survive but thrive in the restoration landscape. Tune in wherever you listen, today.

In this episode, we spoke with Mike Allred, Director of CAT at Royal Plus and a seasoned veteran in the disaster restoration industry, particularly in areas prone to hurricanes. With an emphasis on building strong relationships, ensuring financial readiness, and the importance of meticulous documentation, this episode provides a wealth of knowledge for anyone looking to deepen their understanding of large-scale restoration work.

In this episode of the podcast, we hear from Bess Leiti, the owner of Seaside Restoration, about the company's unwavering commitment to providing exceptional restoration services to their clients and the community. Join us as we hear from Bess Leiti and learn how Seaside Restoration earned an impressive five-star rating on Google.

In this episode of the podcast, we talk with Mike Mooney from Disaster Response Idaho about the importance of building team camaraderie and creating a company culture that values empathy and accountability. Tune in to hear some great insights from a leader who truly values his employees.

As ATI Restoration has scaled to dozens of locations and 1000s of employees, they've retained their family emphasis by continuing to prioritize the well-being and growth of their employees. In this episode, we explore how they've done it and why it's so important to their continued success.

In this episode of The Restoration Playbook Podcast by KnowHow, host Paul Silliman sits down with Shawn Folks and Marcie Richardson discuss how Guarantee Restoration builds their company culture through community service.

In this episode of The Restoration Playbook Podcast, host Paul Silliman speaks with John Savin, Mitigation Manager at Graystone Restoration, about their innovative training program, Mitigation Mondays. Savin explains the origins of the program, the kind of training provided, and how they get their staff to buy-in to employee development.

In this episode of The Restoration Playbook Podcast by KnowHow, we interview Andy Amrhein and Alexus Neidert from Thomasville Restoration to dive deep into why they decided to invest heavily into brand when it's hard to prove the ROI, and what impact they've seen it have on employee morale and loyalty.