Field Staff

Become a Restoration Pro
Imagine having a seasoned mentor right in your pocket, ready to guide you through any job, anytime, anywhere.

With step-by-step training for critical roles in the restoration industry and on-the-spot, real-time answers to any question you might have, KnowHow enables workers to have incredible impact and grow their career.

Say Goodbye to Guesswork

In the face of unexpected restoration challenges, don't let your work come to a standstill while you search through volumes of manuals or wait on a callback from busy management. With KnowHow, you'll have instant access to clear, expert advice, right when you need it.

Schedule a demo to see how it works

How KnowHow
Helps Field Staff

KnowHow is designed to supercharge your restoration skills, providing on-demand guidance when you're onsite and giving you the knowledge you need to tackle any job with confidence and efficiency. It's time you work smarter, not harder.

Instant answers to questions on the job

Not sure how many dehumidifiers you need for a room that big? Or how to use company-mandated software? Whatever questions you have, Howie explains your company’s policies and Standard Operating Procedures in plain language so you can spend less time searching for answers.

Step-by-step support in your language

Focus more on the job at hand and less on language barriers. Whatever language you speak, KnowHow instantly translates all step-by-step instructions into your preferred language, giving you access to crucial information in a way that's easy to understand.

Straightforward onboarding and job transitions

Ever felt overwhelmed on your first day on a job? KnowHow simplifies the onboarding process, providing step-by-step guidance that’s easy to reference so you can hit the ground running. Build confidence, hone your skills, and make strides in your restoration career right from day one.

Solutions for the whole workforce

Equip your team with the tools they need to thrive, no matter their role. Whether you're a franchisor, business owner, general manager, project manager, or in the field - KnowHow offers powerful solutions that enhance performance and results.

Trusted by workforces across North America

Whether you're a growing restoration company, scaling franchise, or busy construction crew, KnowHow provides on-demand support for your whole workforce.
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“KnowHow makes onboarding new staff so easy. I just onboarded an Accounts Payable clerk and all the training was in KnowHow. It took no time whatsoever for her to learn how we want things done.”
Lisa Blair
Owner & Business Manager, Paul Davis Restoration du Sud-Ouest
"KnowHow has been a big game-changer for us.

That’s how we’ve been able to manage better. It’s just such a beautiful programme."
Danielle Vest
Owner, Preferred Cleaning Service
"From upper-level executives to the guys right on the ground, there's something for everybody. It's scalable, and it doesn't matter if you have a really complex software-based job or you have something that's more mechanical and blue-collar in nature, like we're dealing with. You know, there's value in every sector for KnowHow."
Evan Kostreva
Franchise Business Coach, Everline Franchising

Frequently asked questions

How will I be able to access KnowHow outside the office?
KnowHow is available on your phone, tablet, and computer so no matter where you are, you have on-demand access to your company’s proven methods. Need something offline? Download step-by-step instructions with a touch.
Is KnowHow only available in English?
Not at all! We understand that language barriers can pose a challenge in diverse workforces. That’s why KnowHow automatically translates every process you add into whatever an employee's preferred language is on their device. This ensures that everyone on your team can receive clear and concise instructions for any task, regardless of their native language. With KnowHow, you can foster a more inclusive and productive workplace for all.

KnowHow currently offers translation to: Armenian, Chinese, Simplified English, French, Hindi, Portuguese, Punjabi, Russian, Spanish, Tagalog, Ukrainian, and Vietnamese.
What devices are compatible with the KnowHow app?
KnowHow is a web and mobile app that's available anywhere you have an internet connection (and even some places where you don't)!

KnowHow's web app is available at and can be accessed through Google Chrome, Firefox, Microsoft Edge, Safari, and most other browsers.

When it comes to accessing KnowHow's mobile app, most modern phones and tablets are compatible with KnowHow. Specifically, the KnowHow app is available for download on the Apple App Store and Google Play Store and runs on iPhone, iPad and Android devices. Any iPhone running iOS 13+ and any Android device running Android 5+ can run the KnowHow app. We've designed our app to be as lightweight as possible, but downloading processes for offline use might take up additional storage capacity.
Can KnowHow help me grow my career in restoration?
Absolutely! KnowHow isn't just about streamlining operations, it's about empowering individuals. With a wealth of industry knowledge and clear step-by-step guides, you can continually build your skills, improve performance, and confidently tackle new challenges.
Here's how it works: As you complete tasks in KnowHow, you earn progress and completion badges. Plus, you can upload and manage your professional certifications within the platform. This means you can visibly chart your growth, demonstrating the valuable skills and certifications you've gained over time.