Maintaining high-quality service while expanding a franchise network is challenging, especially without scaling corporate headcount. KnowHow simplifies your operations, equipping franchisees and their staff with instant access to brand-standard, step-by-step guidance. Whether they're on phone, tablet, or computer, it's easy to find the latest how-to.
KnowHow empowers franchisors of every size to overcome their biggest challenges, like providing consistent service. Equip your network with powerful solutions to ensure knowledge isn't siloed, the customer brand experience remains consistent, and national accounts are easier to land, service, and retain.
Build your Operations Manual fast and rest assured everyone in your network is up-to-date with the latest best practices. When you make changes, that expertise is shared across all locations and automatically translates into multiple languages, making it accessible to everyone in your network.
Handling the unpredictable nature of restoration projects can slow down progress and cause schedule slippage. But with KnowHow's instant access to expertise, your whole network can overcome hurdles quickly and effectively.
Build franchisee confidence from day one with structured onboarding, searchable on-the-job guidance, and easy access to your time-tested methods. With support like this, people tend to stick around.
Answering questions is our bread and butter. Here’s a few questions and their corresponding answers:
“KnowHow makes onboarding new staff so easy. I just onboarded an Accounts Payable clerk and all the training was in KnowHow. It took no time whatsoever for her to learn how we want things done.”
"KnowHow has been a big game-changer for us.
That’s how we’ve been able to manage better.
It’s just such a beautiful programme."
"From upper-level executives to the guys right on the ground, there's something for everybody. It's scalable, and it doesn't matter if you have a really complex software-based job or you have something that's more mechanical and blue-collar in nature, like we're dealing with. You know, there's value in every sector for KnowHow."
"Our technicians don’t have to go find their Project Manager when they have a question anymore. They have the resources right at their hands to solve any problem, so they show up on a job site prepared."