On the Job Training & Guidance Software for Restoration

On-the-Job Training

Easy-to-Access Support and Training When Restorers Need It

You can have a qualified new hire and a killer training program, but workers still have questions when they tackle their first job. Even staff who have been on the team for years could use a refresher at times, whether it’s remembering the most recent standard or using new equipment.

With KnowHow, your company’s knowledge and processes can be within arm’s reach - wherever your employee is at in their career.

KnowHow app answering a field staff's question.

Meet Howie: Your Guide to Restoration Excellence

Whether they're new to the team and need to figure out which process to follow or have been working for a while and just need a refresher, let Howie find the answer for your team. Get how-to in seconds for whatever job is next - just ask!

Step-by-Step Guidance at the Touch of a Button

Provide your workers with easy-to-follow instructions for critical jobs, whether they're on their phone, tablet, or computer. No more dusty, outdated manuals: just clear directions for the task ahead.

Spanish-language translations for restoration teams.

Onboarding resources for field staff on the KnowHow app.

Track Your Worker’s Progress with Ease

As your worker follows a process, they can mark off each step as they complete them. Managers can easily monitor their team’s progress from the KnowHow app.

Translate Your Resources

KnowHow can translate processes into over 14 languages, plus with KnowHow Premium Howie can answer questions in English, French, and Spanish. That means team members of all backgrounds receive guidance in the language that best suits them.

Certifications for field staff on the KnowHow app.

Testimonials

“KnowHow makes onboarding new staff so easy. I just onboarded an Accounts Payable clerk and all the training was in KnowHow. It took no time whatsoever for her to learn how we want things done.”

Lisa Blair - Owner & Business Manager

Paul Davis Restoration du Sud-Ouest

"KnowHow has been a big game-changer for us.
That’s how we’ve been able to manage better.
It’s just such a beautiful programme."

Danielle Vest - Owner

Preferred Cleaning Service

"From upper-level executives to the guys right on the ground, there's something for everybody. It's scalable, and it doesn't matter if you have a really complex software-based job or you have something that's more mechanical and blue-collar in nature, like we're dealing with. You know, there's value in every sector for KnowHow."

Evan Kostreva - Franchise Business Coach

EVERLINE FRANCHISING

"Our technicians don’t have to go find their Project Manager when they have a question anymore. They have the resources right at their hands to solve any problem, so they show up on a job site prepared."

Kinyon Martin - Founder

RESTORE RITE

Solutions for the Whole Workforce

Equip your team with the tools they need to thrive, no matter their role. Whether you're a franchisor, business owner, general manager, project manager, or in the field - KnowHow offers powerful solutions that enhance performance and results.

Owner

With KnowHow, restoration owners can rest easy knowing their staff are fully trained, confident, and doing things the right way, every time. It’s a simple yet effective way to increase gross profit on each job, improve productivity across your team, and lower employee turnover.

General Manager

Tired of getting interrupted dozens of times every day? Our customers were too. With KnowHow, each employee is properly trained up, and then has a step-by-step guide for any question they have in their pocket. Need a reminder on how to do something? There’s a KnowHow for that!

Project Manager

Go-backs and re-dos are a thing of the past with KnowHow. Not only do Project Managers have all the skills they need to learn to succeed in their role on KnowHow, KnowHow’s massive template library ensures workers are never guessing - they have crystal clear instructions, whenever they need them.

Field Staff

Gain the skills you need to grow your career on KnowHow. With step-by-step training in areas like contents, mitigation, mold, water-damage, and hundreds of other subjects, workers don’t need a decade of experience to operate at a high-level with KnowHow.

Franchisors

Maintaining high-quality service while expanding a franchise network is challenging, especially without scaling corporate headcount. KnowHow simplifies your operations, equipping franchisees and their staff with instant access to brand-standard, step-by-step guidance.