On-the-Job Training
Accessible how-to when restorers need a hand
You can have a qualified new hire and a killer training program, but workers still have questions when they tackle their first job. Even staff who have been on the team for years could use a refresher at times, whether it’s remembering the most recent standard or how to use new equipment.
With KnowHow, your company’s knowledge and processes can be within arm’s reach - wherever your employee is at in their career.
Trusted by top restoration companies
Give your whole team expert guidance - any place, anytime.
Ever find your team stuck in a loop of calls and messages just to get one job done? It's not just frustrating – it's a drain on your time and energy. Whether you're in the field or managing from afar, KnowHow can cut down on unnecessary calls while ensuring everyone knows what to do next. Let us help your team move forward with confidence, regardless of the task at hand.
KnowHow’s OTJ Solutions
The KnowHow app ensures that workers are learning on the job, have access to the processes they need, and can get answers quick.
Clear answers when questions come up
With Howie, KnowHow’s AI-powered mentor by their side, workforces can skip searching through binders, calling supervisors, or panicking when they're not sure what needs to get done next. He's trained on your company-specific policies and procedures, and always ready to answer your team's questions.
Step-by-step guidance for whatever is next
Need more than a quick answer? Whether they're on their phone, tablet, or computer, KnowHow provides your workers with easy-to-follow instructions for critical jobs. No more dusty, outdated manuals: just clear directions for the task ahead.
Support staff in their preferred language, automatically
Your team’s knowledge reaches its full potential when the entire team understands it clearly. That's why, if a team member's doesn't use English as their preferred language on their device, KnowHow automatically translates your processes for them. Process translation is currently available for over 14 languages, and Howie can provide support in English, Spanish, and French.
Track your team’s growth and task progress with ease
Keep an eye on your workforce as they learn best practices and tackle new jobs. Whether you want to know who's got the experience to handle the next job, check-in on someone's onboarding progress, or see when something got done, KnowHow ensures management can find the insights they need to keep operations smooth.
Solutions for the whole workforce
Equip your team with the tools they need to thrive, no matter their role. Whether you're a franchisor, business owner, general manager, project manager, or in the field - KnowHow offers powerful solutions that enhance performance and results.
