On-the-Job Training

Accessible how-to when restorers need a hand

You can have a qualified new hire and a killer training program, but workers still have questions when they tackle their first job. Even staff who have been on the team for years could use a refresher at times, whether it’s remembering the most recent standard or how to use new equipment.

With KnowHow, your company’s knowledge and processes can be within arm’s reach - wherever your employee is at in their career.

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Give your whole team expert guidance - any place, anytime.

Ever find your team stuck in a loop of calls and messages just to get one job done? It's not just frustrating – it's a drain on your time and energy. Whether you're in the field or managing from afar, KnowHow can cut down on unnecessary calls while ensuring everyone knows what to do next. Let us help your team move forward with confidence, regardless of the task at hand.

KnowHow’s OTJ Solutions

The KnowHow app ensures that workers are learning on the job, have access to the processes they need, and can get answers quick.

Clear answers when questions come up

With Howie, KnowHow’s AI-powered mentor by their side, workforces can skip searching through binders, calling supervisors, or panicking when they're not sure what needs to get done next. He's trained on your company-specific policies and procedures, and always ready to answer your team's questions.

Step-by-step guidance for whatever is next

Need more than a quick answer? Whether they're on their phone, tablet, or computer, KnowHow provides your workers with easy-to-follow instructions for critical jobs. No more dusty, outdated manuals: just clear directions for the task ahead.

Support staff in their preferred language, automatically

Your team’s knowledge reaches its full potential when the entire team understands it clearly. That's why, if a team member's doesn't use English as their preferred language on their device, KnowHow automatically translates your processes for them. Process translation is currently available for over 14 languages, and Howie can provide support in English, Spanish, and French.

Track your team’s growth and task progress with ease

Keep an eye on your workforce as they learn best practices and tackle new jobs. Whether you want to know who's got the experience to handle the next job, check-in on someone's onboarding progress, or see when something got done, KnowHow ensures management can find the insights they need to keep operations smooth.

Testimonials

“Using KnowHow has made it easier and more efficient to support our franchisees.”

Kyana Shamloo

Director of Strategic Initiatives, Stellar Service Brands, Restoration 1

“KnowHow makes onboarding new staff so easy. I just onboarded an Accounts Payable clerk and all the training was in KnowHow. It took no time whatsoever for her to learn how we want things done.”

Lisa Blair

Owner & Business Manager, Paul Davis Restoration du Sud-Ouest

"KnowHow has been a big game-changer for us.

That’s how we’ve been able to manage better. It’s just such a beautiful programme."

Danielle Vest

Owner, Preferred Cleaning Service

"From upper-level executives to the guys right on the ground, there's something for everybody. It's scalable, and it doesn't matter if you have a really complex software-based job or you have something that's more mechanical and blue-collar in nature, like we're dealing with. You know, there's value in every sector for KnowHow."

Evan Kostreva

Franchise Business Coach, Everline Franchising

Solutions for the whole workforce

Equip your team with the tools they need to thrive, no matter their role. Whether you're a franchisor, business owner, general manager, project manager, or in the field - KnowHow offers powerful solutions that enhance performance and results.