On-the-Job Training

Easy-to-Access Support and Training When Restorers Need It
You can have a qualified new hire and a killer training program, but workers still have questions when they tackle their first job. Even staff who have been on the team for years could use a refresher at times, whether it’s remembering the most recent standard or using new equipment.

With KnowHow, your company’s knowledge and processes can be within arm’s reach - wherever your employee is at in their career.

Guide Your Restoration Team in the Field

Managers can't always be there to answer questions on the job, nor can they pick up the phone every time it rings. But staff don't need to be on their own.

KnowHow’s OTJ Solutions

The KnowHow app ensures that workers are learning on the job, have access to the processes they need, and can get answers quick.

KnowHow app answering a field staff's question.

Meet Howie: Your Guide to Restoration Excellence

Whether they're new to the team and need to figure out which process to follow or have been working for a while and just need a refresher, let Howie find the answer for your team. Get how-to in seconds for whatever job is next - just ask!

Step-by-Step Guidance at the Touch of a Button

Provide your workers with easy-to-follow instructions for critical jobs, whether they're on their phone, tablet, or computer. No more dusty, outdated manuals: just clear directions for the task ahead.

Spanish-language translations for restoration teams.
Onboarding resources for field staff on the KnowHow app.

Track Your Worker’s Progress with Ease

As your worker follows a process, they can mark off each step as they complete them. Managers can easily monitor their team’s progress from the KnowHow app.

Translate Your Resources

KnowHow can translate processes into over 14 languages, plus with KnowHow Premium Howie can answer questions in English, French, and Spanish. That means team members of all backgrounds receive guidance in the language that best suits them.

Certifications for field staff on the KnowHow app.


“KnowHow makes onboarding new staff so easy. I just onboarded an Accounts Payable clerk and all the training was in KnowHow. It took no time whatsoever for her to learn how we want things done.”

Lisa Blair - Owner & Business Manager
Paul Davis Restoration du Sud-Ouest

"KnowHow has been a big game-changer for us.
That’s how we’ve been able to manage better.
It’s just such a beautiful programme."

Danielle Vest - Owner
Preferred Cleaning Service

"From upper-level executives to the guys right on the ground, there's something for everybody. It's scalable, and it doesn't matter if you have a really complex software-based job or you have something that's more mechanical and blue-collar in nature, like we're dealing with. You know, there's value in every sector for KnowHow."

Evan Kostreva - Franchise Business Coach

"Our technicians don’t have to go find their Project Manager when they have a question anymore. They have the resources right at their hands to solve any problem, so they show up on a job site prepared."

Kinyon Martin - Founder
Book a Demo
Book a demo and discover why industry leaders are choosing KnowHow.