When you need an answer to a question, what’s your go-to move? Chances are, you would simply reach into your pocket, swipe up on your phone, and start typing it into Google or YouTube. Quick and easy, right? But what if you needed to know how to complete a process like mitigating a category 1 water loss according to your company's specific SOPs? Unfortunately, Googling “How do I begin pumping water out of a basement according to my company's SOPs?” won’t cut it. You'd likely either start diggi