KnowHow Library Expands to Include CoreLogic Claims How-To

March 14, 2024

Calgary, AB – KnowHow, in its ongoing collaboration with CoreLogic®, is pleased to announce the addition of CoreLogic® Claims Workspace™ and CoreLogic® Claims Estimate™ (formerly Symbility® Claims Connect™ and Mobile Claims™) resources into its library of restoration expertise. This expansion of expert-written how-to content in the KnowHow platform addresses the growing demand for user-friendly support resources that help restoration teams easily leverage the full functionality of CoreLogic solutions.

KnowHow users can now benefit from precise, easy-to-follow instructions for various software functionalities and incorporate CoreLogic how-to directly into their company’s operational processes and workflows. The KnowHow apps support plain-language queries and keyword searches, such as "How do I release ownership of a claim?" or "vertex mode" and "change wall thickness," providing users with clear and immediately actionable next steps.

"This update to our library is a direct response to customer feedback and our commitment to continual improvement," said Leighton Healey, CEO of KnowHow. "By adding CoreLogic Claims how-to resources, we are enhancing our customers' ability to quickly find answers to their on-the-job questions, streamlining estimating processes and significantly improving the efficiency and accuracy of their estimates.”

“We are thrilled to see CoreLogic’s Claims Workspace and Estimate become a part of the KnowHow Library,” said Lloyd Marcom, Vice President of Service Operations for CoreLogic Insurance. “This inclusion demonstrates our dedication to empowering our mutual restoration clients with user-friendly support resources, ensuring they have immediate access to support and guidance needed to optimize the use of CoreLogic solutions in their daily tasks.”

Including CoreLogic Claims content in the KnowHow library is a practical extension of the existing collaboration with CoreLogic, aimed at enriching the support available to professionals in the restoration and insurance sectors.

For additional information on the updated KnowHow library and the benefits it offers, please visit https://tryknowhow.com/resources/partners/corelogic.

About KnowHow

KnowHow is an intuitive, mobile-first application that helps restoration leaders rapidly onboard new hires, upskill their workforce, and provide on-demand, expert guidance for every job. The app centralizes company how-to and best practices and, with the help of AI-powered virtual expert Howie, provides workforces with easy-to-follow directions in their preferred language. With KnowHow, companies accelerate new hire productivity, reduce costly errors, free up management capacity, and build a more confident workforce. Learn more about how KnowHow makes it easy to build, maintain, translate, and share Standard Operating Procedures at tryknowhow.com.

About CoreLogic

CoreLogic is a leading provider of property insights and innovative solutions, working to transform the property industry by putting people first. Using its network, scale, connectivity, and technology, CoreLogic delivers faster, smarter, more human-centered experiences that build better relationships, strengthen businesses and ultimately create a more resilient society. For more information, please visit www.corelogic.com.

CoreLogic®, CoreLogic® Claims™, Symbility®, Claims Connect™, Mobile Claims™, Workspace™, and Estimate™ are the trademarks of CoreLogic, Inc. or its subsidiaries or affiliates. The other trademarks are the property of their respective owners.