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•6 March, 2025
Skill Builder: The Guarantee for Day One Workforce Competency
Picture this: you’ve just handed your newest field technician an SOP about how to remove trim and baseboard. He nods enthusiastically, says “Got it!” and you walk away hoping (maybe praying) he actually does.
If you’re like most managers, your heart sinks with that nagging question: “Did he really read it, or just skim?” It’s not about distrusting your employee. Most people genuinely want to do a good job, but details slip through the cracks when juggling a hundred important tasks a day.
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Picture this: you’ve just handed your newest field technician an SOP about how to remove trim and baseboard. He nods enthusiastically, says “Got it!” and you walk away hoping (maybe praying) he actually does.
If you’re like most managers, your heart sinks with that nagging question: “Did he really read it, or just skim?” It’s not about distrusting your employee. Most people genuinely want to do a good job, but details slip through the cracks when juggling a hundred important tasks a day.
Skill
8 Must-Have Reconstruction & Rebuild Templates for Restoration Companies
You're a restorer—you’re used to rolling up your sleeves and tackling the mess. You dry out flooded homes, remove mold-ridden materials, and clean up fire damage. But when the cleanup is done, there’s still a big job left: putting everything back together.
Reconstruction hasn’t always been a core focus for restorers, but that’s changing. More and more companies are bringing it in-house instead of subcontracting, and with that shift comes the need for clear, reliable processes to get the job don
The 6 Best Hurricane Restoration Templates to Tackle Catastrophic Events with Confidence
Every restoration company has that one storm they’ll never forget. The hurricane that ripped roofs clean off. The floodwaters that swallowed entire neighborhoods, turning beachfront homes into driftwood.
These disasters don’t just leave destruction behind—they can expose every weakness in your team's emergency response plan.
Stockpiling equipment and memorizing safety protocols is one thing. Navigating the reality of a catastrophe is another. The real challenge isn’t just the wind or the water
Process Creator: Create and Update Detailed SOPs in Seconds
In a perfect world, every restoration company would run on well-defined standard operating processes (SOPs). How to mitigate a category 1 water loss. Operating a HEPA vacuum. Documenting a job site. Or onboarding a new hire. The stuff that keeps projects moving and prevents disasters from becoming, well…even bigger disasters.
But getting those processes out of people’s heads and into a structured, usable format? That’s where things start to get tricky.
Maybe you started an operations manual on
How The Most Influential Restoration Leaders Foster Innovation and Stay Ahead
The restoration industry doesn’t wait for anyone to catch up. Fires rage, storms strike, pipes burst, and while most people are scrambling to make sense of the chaos, leaders in this industry roll up their sleeves to work.
But here’s the kicker: the restoration industry is about knowing how to fix what’s broken. This isn’t just homes—it’s systems, processes, and ways of thinking, too.
Chapter 6 of our latest book, Building Leaders, gets to the heart of this challenge. Specifically, it investig
A Tale of Two Teams: Why Culture Is The Backbone of Restoration Companies
Picture this: Two restoration companies both facing the same challenge: a storm has wreaked havoc in their community, and urgent calls are pouring in for emergency repairs. Each company has the tools, talent, and experience to tackle the workload. However, only one emerges from the wreckage with its team intact, morale high, and clients raving.
What sets them apart?
[Hint: The answer is detailed in chapter 5 of our new book, Building Leaders, where industry pros like Andy Amrhein, Marcie Richa
