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•1 April, 2025
Workflows: The Fastest Way to Build Standardized Training That Sticks
Starting a new job should feel exciting—a fresh start, a chance to learn, grow, and contribute. You expect structured training, clear guidance, and a solid understanding of how to do the job right.
But unfortunately, all too often you're just handed a company email, a safety vest, and maybe—if you're lucky—an SOP to skim through. Days turn into weeks, and other than a couple of outdated three-ring binders, training depends entirely on who's available. One person gets a full walkthrough, another
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Workflows: The Fastest Way to Build Standardized Training That Sticks
Starting a new job should feel exciting—a fresh start, a chance to learn, grow, and contribute. You expect structured training, clear guidance, and a solid understanding of how to do the job right.
But unfortunately, all too often you're just handed a company email, a safety vest, and maybe—if you're lucky—an SOP to skim through. Days turn into weeks, and other than a couple of outdated three-ring binders, training depends entirely on who's available. One person gets a full walkthrough, another
The Top 5 Photo Documentation Software for 2025
A picture is worth a thousand words, and nowhere is this more true than in the restoration industry. Between insurance carriers, homeowners, and third-party administrators, every job has multiple stakeholders invested in the details. Clear and comprehensive photo documentation can often make all the difference, turning a potentially complicated restoration project into a smoother, faster experience for everyone. It’s the difference between claims stuck in endless back-and-forths and those that f
Top 5 Job Estimation Software for Restoration Professionals in 2025
Staying ahead in the restoration industry often means embracing the latest technology—and for many restorers, that starts with upgrading their estimating software. The right tools cut through confusing workflows, making claims simpler and faster than ever before.
To find out which estimating tools actually deliver, we surveyed a wide range of restorers—from small independents to major market leaders—for our 2024 C&R State of the Industry Report. Their feedback shines a light on the estimating
Water Restoration Training : 8 Best SOPs for New Water Technicians
Throwing someone into the water and hoping they learn how to swim is not exactly an effective or enjoyable experience. So why does this method sound familiar when it comes to water restoration training?
New water technicians are frequently dropped into the deep end without formal guidance or standardized procedures. And the problem is too expensive to ignore.
The cost of bad onboarding can set a company back over $13,000, as it often takes 8+ weeks for water techs to become productive in the
magicplan and KnowHow Announce Strategic Partnership to Enhance Project Management Solutions
Montreal, Canada, April 15, 2024 – magicplan, the leading provider of real-time sketching and documentation technology, is thrilled to announce a new strategic partnership with KnowHow, an easy-to-use platform that helps the restoration industry onboard, upskill, and optimize its workforce with instant in-field guidance. This collaboration is set to revolutionize how professionals approach project management and execution, leveraging the strengths of both companies to offer a comprehensive, inte
RIA Welcomes KnowHow as Affinity Partner, Elevating Industry Training
Mt. Laurel, NJ, March 2024 - The RIA is pleased to announce a new Affinity Partnership with KnowHow to provide value to RIA members and their workforces through an easy-to-use app that makes onboarding new hires faster, reduces downtime on-site, and boosts overall productivity.
RIA members may now receive a discount on Implementation Services when they get started with KnowHow, where KnowHow’s team of process-driven experts help to capture company expertise and get it ready to share with their
