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•27 July, 2023
The Best Flooding & Water Damage Templates for Restoration Pros
The restoration industry has a million different variables, and it’s impossible to be trained up on everything before the next flood comes in.
Mike Tyson once said, "Everybody has a plan until they get punched in the face."
That’s why KnowHow is sharing some of our top Water Damage Restoration templates with you. We have hundreds of templates available for water mitigation, fire damage, mold, and the most common equipment and software in the restoration industry. They’re all included in a subs
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The restoration industry has a million different variables, and it’s impossible to be trained up on everything before the next flood comes in.
Mike Tyson once said, "Everybody has a plan until they get punched in the face."
That’s why KnowHow is sharing some of our top Water Damage Restoration templates with you. We have hundreds of templates available for water mitigation, fire damage, mold, and the most common equipment and software in the restoration industry. They’re all included in a subs
KnowHow’s Magic Search: Revolutionizing On-the-Job Support
Every restorer knows the frustration of being in the thick of a job and encountering a problem or question. It disrupts the workflow, often leading to a tedious search through binders, files, or manuals. And when answers aren't readily available, workers resort to calling their supervisors, which can halt productivity on multiple fronts. These interruptions aren't just annoying; they're costly in terms of both time and money.
Back in January, our product team went to Mexico to meet with some of
How to Unlock New Opportunities and Growth Through a Multilingual Workforce
The labor force many of us grew up with is undergoing a significant evolution, and those in the restoration industry have a front-row seat. While the hard hats and tool belts are still there, the voices beneath those hats are increasingly diverse, speaking many languages other than English.
During our recent webinar, The Multilingual Restorer, we uncovered the facts behind one of the industry's most significant transformations: the rapid emergence of a multilingual labor workforce. One key take
How to Hire and Train Your Way to a Delightful Customer Experience: Insights from Seaside Restoration
The restoration industry can be intense.
It’s not uncommon, in the midst of a chaotic schedule for employees to run into conflict with each other, or feel underappreciated. Staff turnover is getting higher and higher in the restoration industry, and some leaders may have fallen into the belief that this is just the way it will always be.
Bess Leiti is not one of those people.
On the most recent episode of The Restoration Playbook, we sat down with Bess Leiti, owner of Seaside Restoration Serv
How to Build a Culture of Empathy That Retains Restoration Employees
Worker turnover in the restoration industry has reached unprecedented levels, making it more important than ever for companies to focus on creating a strong team culture that not only attracts but also retains top talent. In our book "Why Workers Quit," we interviewed 400 workers in the restoration industry and discovered that Millennial and Gen Z workers are motivated by workplaces with strong team cultures, and they care deeply about how their general managers relate to them. One leader who ha
Building a Recruitment Pipeline for Your Restoration Company
In the construction industry, and the restoration field specifically, turnover is a huge issue. Restoration workers quit for a variety of reasons - which we’ve gone over in more detail in this post - leaving managers in a seemingly constant state of hiring. Being understaffed can put strain on your workers, which only exacerbates the issue at hand. Rather than thinking of hiring as a short-term fix to a temporary pipeline, restoration professionals should have an established pipeline to constant
