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7 November, 2023

Mastering Communication in Disaster Restoration with Spencer Hicks

There's an old saying: if you can get everybody to row in the same way, with the same strength, in the same direction, you can dominate any industry at any time in any economy. For those in the thick of it, like the hardworking teams tackling disaster restoration, being on the same page isn't just helpful—it's vital for success. Spencer Hicks’ team at Core by KHI Restoration stands as a testament to this. We recently had the pleasure of having Spencer as a guest on “The Restoration Playbook Pod
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Mastering Communication in Disaster Restoration with Spencer Hicks

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Mastering Communication in Disaster Restoration with Spencer Hicks
Mastering Communication in Disaster Restoration with Spencer Hicks
There's an old saying: if you can get everybody to row in the same way, with the same strength, in the same direction, you can dominate any industry at any time in any economy. For those in the thick of it, like the hardworking teams tackling disaster restoration, being on the same page isn't just helpful—it's vital for success. Spencer Hicks’ team at Core by KHI Restoration stands as a testament to this. We recently had the pleasure of having Spencer as a guest on “The Restoration Playbook Pod
How Investing in the Whole Worker Boosts Your Bottom Line
How Investing in the Whole Worker Boosts Your Bottom Line
The restoration industry has never respected personal boundaries. With the hectic schedules of on-call hours and 12-hour days, forward-thinking leaders are recognizing this and instead are asking the question: “If working for my company is going to bring some chaos at home, could it also bring some benefits? How can I advance my staff’s whole lives, not just their careers?” This radical way of thinking acknowledges that employees are not just cogs in a machine, but complex individuals with uniqu
Do Learning Management Systems Work for Generation Z Workers?
Leadership
Do Learning Management Systems Work for Generation Z Workers?
As organizations seek to modernize their learning and development strategies, many consider investing in a Learning Management System (LMS) to provide training and support to their Generation Z workforce (workers under 25 years old). However, as we'll explore in this article, there are several factors to consider before deciding whether or not to invest in adopting an LMS or expanding investment in an existing LMS system. LMS systems date as far back as the 1960s and 1970s with initial computer
Cultivating a Winning Team Culture: The Keys to Attracting and Retaining Top Talent
Cultivating a Winning Team Culture: The Keys to Attracting and Retaining Top Talent
The new generation of workers seeks a workplace environment and culture that goes beyond superficial perks like pizza parties and happy hours. They crave something more meaningful, a place where their individual passions, quirks, and "weirdness" can thrive, and this requires a coordinated and thoughtful approach from the top down. In our new book, "Winning with Workers," we explore the eight proven principles that successful disaster restoration companies use to win with their workforces and bu
Investing in People: BluSky's Approach to Employee Success and Retention
Investing in People: BluSky's Approach to Employee Success and Retention
Today’s workers are not simply looking for a salary. They’re looking for meaning, purpose, and to grow and advance their careers. For this reason, winning restoration companies don’t just hire employees. They invest in them. One of the best examples of this is BluSky Restoration Contractors. Chuck Lane is the Vice President of Learning and Development at BluSky, and in our latest episode of "The Restoration Playbook Podcast" he unpacked BluSky's innovative approaches to education, training, and
Winning with Workers: The Eight Proven Principles Today's Leaders Use to Attract & Retain the Best Talent
Winning with Workers: The Eight Proven Principles Today's Leaders Use to Attract & Retain the Best Talent
KnowHow, a software company for training and equipping workers in the restoration industry, announced the release of its newest book, "Winning With Workers: The Eight Proven Principles Today’s Leaders Use to Attract & Retain the Best Talent.” Pulling on hundreds of hours of research and insights from the restoration industry’s most influential leaders, Winning with Workers outlines a clear framework any restoration company looking to attract and retain top talent can adopt. "We've witnessed fir