Leading Through Change (When Resistance Sets In)
Most restoration companies don’t have a operational problem.
They have a change problem.
They have a change problem.
A private evening with Philip Jameson, senior expert in organizational change at BCG and co-author of How Change Really Works (published by Harvard Business Review Press) — joined by a curated gathering of restoration's top executives — focused on the challenge every operator is navigating right now. Followed by a major AI announcement from KnowHow.
An intimate conversation
built for operators.
On April 27th, KnowHow is hosting a private, invite-only gathering of restoration executives at the Westin Savannah.
The evening centers on a candid fireside conversation with Philip Jameson, ahead of his upcoming book release. The format is intentionally small, peer-driven, and candid. No panels. No presentations. The people in the room are the ones shaping what comes next in this industry.
Following the conversation, guests will continue the dialogue over drinks and appetizers with the same group.
The evening centers on a candid fireside conversation with Philip Jameson, ahead of his upcoming book release. The format is intentionally small, peer-driven, and candid. No panels. No presentations. The people in the room are the ones shaping what comes next in this industry.
Following the conversation, guests will continue the dialogue over drinks and appetizers with the same group.
FEATURED GUEST
Philip Jameson
Associate Director & Senior Expert in Organizational Change
Philip Jameson has spent years studying how meaningful change actually happens inside complex, field-based organizations — and more importantly, why it doesn't. His upcoming book brings rigorous research into a format built for working leaders.
Co-Author - How Change Really Works
Harvard Business Review Press, May 2026
Philip Jameson has spent years studying how meaningful change actually happens inside complex, field-based organizations — and more importantly, why it doesn't. His upcoming book brings rigorous research into a format built for working leaders.
Co-Author - How Change Really Works
Harvard Business Review Press, May 2026
Moderated by Leighton Healey, CEO of KnowHow
What You'll Leave With:
Market volatility. AI. Regulatory uncertainty. Geopolitical risk. Leaders know they must adapt faster than ever—yet most transformation programs still fail to deliver their expected outcomes, with enormous costs to companies, shareholders, and the broader economy.
But some companies do succeed. In How Change Really Works, Boston Consulting Group experts Julia Dhar, Kristy R. Ellmer, and Philip Jameson show that these successes aren't random—they're connected by a common set of principles and practices.
