Give your team the right answer on the job, without calling your best person.
A standard that's defined and trained still has to be used at the point of execution. KnowHow puts the right answer in your team's hands, on any job, on mobile, at the moment they need it.
When your team has a question, where do they get answers?
Right now, it's a call to your best person, a guess, or a hunt through docs no one can find on site. Every interruption costs an expert their day. And when no one picks up, the work either stops or gets done wrong.
KnowHow delivers the correct answer at the point of work, so the newest hire can do the job the way your best person would.
Trusted answers, at the ready.
With KnowHow your how-to is always in your team's pocket, ensuring they have expert how-to when they need it most.
Get the answer in seconds
Your team asks a question and gets the answer from your standard, not the public internet, in seconds.
Step-by-step guidance for whatever is next
Need more than a quick answer? KnowHow provides the answer instantly, along with easy-to-follow instructions when your workers need it most. No more phone calls or guesswork; just clear directions for the task ahead.
Pull what's needed from any document
Need an answer buried in a specific manual, policy, or service agreement? Upload it to KnowHow, ask Howie, KnowHow’s AI, and you get the exact answer from that document.
Support staff in multiple languages
Your standard is delivered in 14+ languages, automatically, on mobile and computer. Nothing gets lost in translation between the office and the field.
"In the beginning it was the Wild West. We blew past challenges other franchisors hit, because we started early with software like KnowHow."
John Evans
Founder and CEO, EverLine Franchising
17 → 125 locations in 3 years 860% growth across north america 10x the network supported without proportional headcount
“We used to have and needed to have national trainers. We no longer have those. We now have franchise business consultants to work with the owners to build their businesses.
The ROI [of KnowHow] is tangible.”
Ceilidh Baertschiger
Director of Franchise Operations, FRSTeam
National trainer roles eliminated IMPROVED Network-wide sales
“[Without KnowHow] we would be stuck in the weeds every day. We would have to downscale. Our growth pattern would break. It would stop.”
William May
Head of Production, Thomasville
Scaled to 23 project managers across five states From a 14-Hour Phone Queue to 30-Second Answers in the field
Defining your standard is step one.
Your company's standard moves through three stages: defined, trained, delivered. KnowHow makes sure it holds strong, start to finish.