Product Guide
20 March, 2025

Workflows: The Fastest Way to Build Standardized Training That Sticks

Leighton Healey

Starting a new job should feel exciting—a fresh start, a chance to learn, grow, and contribute.

You expect structured training, clear guidance, and a solid understanding of how to do the job right. But unfortunately, all too often you're just handed a company email, a safety vest, and maybe—if you're lucky—an SOP to skim through.

Days turn into weeks, and other than a couple of outdated three-ring binders, training depends entirely on who's available. One person gets a full walkthrough, another figures it out alone. Steps get skipped. Critical knowledge goes unlearned.

At the end of the day, nobody’s sure what “fully trained” even means.

Managers feel it too. They're stretched thin, answering the same questions over and over, hoping employees absorb what they need.

When we asked 400 restoration workers about onboarding, they wanted one thing: structure—a clear roadmap showing what to learn, in what order, and how to know when they were truly trained. That’s exactly what KnowHow’s Workflows functionality provides.

This guide will walk you through how Workflows work, why it matters, and how it helps your team build skills that stick.

Training That Truly Works for Your Team

The Workflows feature in KnowHow simplifies training and onboarding. It takes the how-to, SOPs, best practices, and real-world experience that your company already has and turns it into training that actually sticks. No more guessing what processes to assign to new hires. No more tedious hours spent hunting down outdated PDFs. No more training gaps. Just clear, consistent training that scales.

Best of all? Setting it up takes seconds, not hours.

Getting Started With Workflows

It's as easy as making a playlist. Create a training sequence, assign it to your team, and watch knowledge transfer happen automatically.

What makes Workflows stand out?

Instant Training Creation & Seamless Reuse

Just drag, drop, and turn your existing company knowledge into structured training in minutes. Once created, save and reuse your Workflows for consistent onboarding with a single click.

Need to update? Workflows let you tweak, refine, and scale your processes instantly as your company grows.

And if you don’t have all the documentation you need? No problem. KnowHow provides thousands of ready-to-use, industry-approved templates, and other AI-powered tools to get you started fast.

Automated Skill Checks

Workflows integrate AI-powered Skill Builder tests, ensuring employees don’t just complete training but actually retain it. Auto-generated assessments and summary tests confirm long-term learning.

Adaptive Learning Paths

Set custom schedules, deadlines, or labels (like theory vs. practice) to ensure employees build skills progressively, at the right pace, and in the right order.

Real-Time Tracking & Accountability

See exactly where every employee stands—who’s excelling, who needs a nudge, and where additional support is needed.

Seamless Training on Any Device

Workflows work the same way whether your employees are in the office or out in the field. Whether they’re on desktop or mobile, everybody gets the same structured, step-by-step training. This means that administrative staff and field technicians get the same KnowHow experience, ensuring consistency across teams no matter where or how they work.

Multilingual and Inclusive

Already built out all your processes in English, but have employees who understand Spanish better? No worries. KnowHow can translate your company documents into the language that works best for each employee. This way, every worker gets the same structured training, ensuring nothing gets lost in translation.

One Workflow, Endless Possibilities

Workflows not only takes the guesswork out of training, but it also helps teams onboard faster, upskill better, and stay compliant. Whether it’s:

Onboarding a New Hire

Every new employee should start with a structured roadmap. Workflows ensure that no component of their training is skipped and that they build skills progressively from day one. Upload your SOPs, training videos, or other documents, or assign pre-built industry templates and customize them to fit your company’s specific needs.

Standardizing Role-Specific Training

Each role in your company requires a unique set of skills. Workflows allow you to create tailored training for water mitigation techs, estimators, project managers, and other office staff, ensuring employees master the competencies that matter most in their roles.

Compliance Without the Hassle

Safety isn’t optional; it’s essential. Workflows allow you to assign and track company-specific safety training so that every worker stays compliant. Built-in skill testing ensures employees understand protocols, not just skim them.

Better Training, Stronger Teams, Fewer Mistakes

Workflows from KnowHow eliminates training bottlenecks, builds confident employees faster, scales best practices smoothly, and keeps your team sharp without constant oversight.

Here’s what that looks like:

  • Faster Onboarding & Productivity: New hires ramp up quickly, reducing downtime and training gaps.
  • Higher Retention & Engagement: Employees stay longer when they feel supported with clear, structured career growth.
  • Improved Job Performance: AI-powered testing ensures employees don’t just learn; they retain and apply knowledge correctly.
  • Stronger Workplace Safety & Compliance: Consistent, standardized safety training means fewer mistakes, lower liability, and a safer work environment.

The result? A team that’s not just capable but consistently delivering at the highest level.

Train and Onboard Better with KnowHow

Workflows is just one of the many ways KnowHow helps restoration teams build a process-driven company where training is structured, knowledge is captured, and expertise scales effortlessly. Whether you're creating structured onboarding, documenting best practices, or making continuous learning easy, KnowHow gives you the tools to turn scattered knowledge into a cohesive system that works.

Already using KnowHow? Your next hire’s training is ready. Open your dashboard, assign their first Workflows, and let structured training take over.

Not using KnowHow yet? Workflows make it easy to create structured, repeatable training from day one—without the headaches of traditional onboarding. No complicated setup, no endless admin work. Just a system that grows with your team.

Get started today and see how easy it is to train, onboard, and scale your team with Workflows.


Want to see what KnowHow can do for your workforce? Book a demo.
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