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20 March, 2023

Mitigation Mondays: How to Train Your Restoration Team and Build a World-Class Workforce

As a restoration company owner, you know that employee development is essential for growth and success. But with the average worker tenure shorter than ever and the work getting more complex, how can you ensure your technicians are always up to speed? In a recent episode of the Restoration Playbook podcast by KnowHow, Paul Silliman interviewed John Savin from Graystone Restoration, who launched "Mitigation Mondays" as a way to train and keep his staff sharp in the chaotic industry. Here’s what
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Mitigation Mondays: How to Train Your Restoration Team and Build a World-Class Workforce

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Mitigation Mondays: How to Train Your Restoration Team and Build a World-Class Workforce
Mitigation Mondays: How to Train Your Restoration Team and Build a World-Class Workforce
As a restoration company owner, you know that employee development is essential for growth and success. But with the average worker tenure shorter than ever and the work getting more complex, how can you ensure your technicians are always up to speed? In a recent episode of the Restoration Playbook podcast by KnowHow, Paul Silliman interviewed John Savin from Graystone Restoration, who launched "Mitigation Mondays" as a way to train and keep his staff sharp in the chaotic industry. Here’s what
The ROI of Investing In Your Staff, with Thomasville Restoration
The ROI of Investing In Your Staff, with Thomasville Restoration
Why is building a strong team culture so important? Well, according to our Why Workers Quit report, a strong team culture is one of the key factors that attract and retain workers in a company, particularly among office staff, millennials and Gen Z employees. Yet it’s easier said than done, especially in an industry with a lot of grime and dirt, such as the restoration industry. Is it possible to get restoration employees excited to come into work? How can a growing restoration company build em
The True Cost of Bad Onboarding for Water Techs
Onboarding
The True Cost of Bad Onboarding for Water Techs
So, you've hired a new water tech to help out with your restoration business. That's great news! But, do they know what they're doing? Do they have the skills and knowledge they need to get the job done right? If you're not providing comprehensive onboarding and training, the answer is probably no. In fact, a bad onboarding process can cost your business a lot of time, money, and headaches. Let's break it down. Infographic: Average Water Tech Onboarding Cost According to our State of the
Supercharging Your Water Tech Onboarding: 5 Key Steps to Success
Onboarding
Supercharging Your Water Tech Onboarding: 5 Key Steps to Success
When it comes to onboarding water technicians in the restoration industry, ensuring that your team members are fully equipped and confident in their abilities to perform their jobs is critical for success. This can be a challenge, particularly if the technician onboarding process is not standardized and does not effectively communicate the "why" and "how" behind the water mitigation process. Furthermore, bad onboarding for water techs can result in wasted time, more mistakes, and higher costs f
Average Onboarding Timelines for Critical Restoration Roles
Onboarding
Average Onboarding Timelines for Critical Restoration Roles
When it comes to hiring and onboarding staff in a restoration company, the speed in which a new team member goes from Day 1 to Productive can have huge consequences. The length of time it takes to bring new hires up to speed has a big impact on the overall success of the company and its projects. In a world where worker tenure is short and roles are complicated, restoration businesses can’t afford to waste time. In the 2022 State of the Restoration Industry Survey, we discovered the average new
4 Challenges That Restorers Continue to Face in 2023
4 Challenges That Restorers Continue to Face in 2023
From pandemics to recessions, and everything in between, the restoration industry has seemed particularly volatile over the last few years. Just as leaders begin to solve their latest set of challenges, new ones emerge. As we kick off the start of 2023, many leaders are wondering what obstacles (and opportunities) will pop up this year. That’s why we asked owners and leaders in the restoration industry what is keeping them up at night going into 2023 as a part of the 2022 State of the Industry