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13 January, 2023

Announcing: Delivering 5-Star Restoration Experiences E-Book

Why do restoration projects go off-the-rails? That’s the question we asked ourselves, and the answer has huge implications. Why Are Reviews Important for Restoration Companies? When a business receives even one 1-star review online, it can lead to a 22% decrease in new business coming in. For the average $2M restoration business, that’s about $250k lost in one year, due to a single negative review. Given the power customers have over how businesses are perceived online due to the prevalence
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Announcing: Delivering 5-Star Restoration Experiences E-Book

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Announcing: Delivering 5-Star Restoration Experiences E-Book
Five Star Restorer
Announcing: Delivering 5-Star Restoration Experiences E-Book
Why do restoration projects go off-the-rails? That’s the question we asked ourselves, and the answer has huge implications. Why Are Reviews Important for Restoration Companies? When a business receives even one 1-star review online, it can lead to a 22% decrease in new business coming in. For the average $2M restoration business, that’s about $250k lost in one year, due to a single negative review. Given the power customers have over how businesses are perceived online due to the prevalence
Re-Focus Your Business Strategy to Finish 2020 Strong
Leadership
Re-Focus Your Business Strategy to Finish 2020 Strong
COVID-19 set many businesses dramatically off course this year. Thanks to the pandemic, extra safety precautions, and a variety of other factors, many companies and business owners will have a hard timehitting their anticipated revenue goals they set at the beginning of the year. The key to getting your business back on track, finishing 2020 strong, and starting the new year off right, is developing a strategic plan that identified the things that could go wrong, what can go right, and where yo
How to Find the Best Candidates to Hire in the Restoration Industry
Hiring
How to Find the Best Candidates to Hire in the Restoration Industry
No matter what industry you’re working in, interviewing and finding candidates can be a relentlessly tricky process. Even if you’re able to make progress in this area, learning how to retain high-caliber staff can be just as difficult. Well, you’re not alone. In a 2019 study, 45% of business owners operating in the restoration industry found that hiring and retaining staff was the biggest problem area in their business. From not knowing where to find quality candidates to ineffectively on-board
Implement COVID-19 Disinfection Services Into Your Restoration Business
Operations
Implement COVID-19 Disinfection Services Into Your Restoration Business
As COVID-19 cases continue to surge across the country, the need for disinfection services is at an all time high. Governments and business owners continue to look at the Restoration Industry to lead the charge in providing this service. While the opportunity for restoration business owners is great, they’re also being thrown into the deep end, transitioning their business toward providing a whole new service for clients, with little margin for error. This can cause a lot of stress and anxiety
How to Keep You, and Your Employees Safe in the Restoration Industry
Operations
How to Keep You, and Your Employees Safe in the Restoration Industry
As employees and business owners working in the restoration and construction industries, we are all well aware of the many dangers and risks associated with working on a job site. Priority number one for anyone working in this field is to make it home safe. As a result, it is quite common for business owners to implement countless safety policies and guidelines, but the unfortunate truth is at the end of the day, not everyone follows them, or is even made aware of them. In our recent KnowHow we
Improve Your Sales Team’s Performance in the Restoration Industry
Sales
Improve Your Sales Team’s Performance in the Restoration Industry
Building up a solid foundation in sales within your business can mean the difference between sinking and swimming in the restoration industry. Supporting and encouraging the growth of your sales team can instantly take your business to the next level. This foundation starts right from the moment you hire a new sales representative. Providing them with the necessary tools, training, and support can turn any new hire into an expert salesperson that will truly start bringing in those leads, and in