19 July, 2023

The Best Flooding & Water Damage Templates for Restoration Pros

Leighton Healey

The restoration industry has a million different variables, and it’s impossible to be trained up on everything before the next flood comes in.

Mike Tyson once said, "Everybody has a plan until they get punched in the face."

That’s why KnowHow is sharing some of our top Water Damage Restoration templates with you. We have hundreds of templates available for water mitigation, fire damage, mold, and the most common equipment and software in the restoration industry. They’re all included in a subscription to KnowHow, but our 9 favorite water damage templates are available for free, right here.

These water damage restoration templates are designed to streamline your workflow, save time, and ensure all necessary steps are taken to mitigate and restore flood damage. Equipping your team with these templates will enable them to handle water damage emergencies effectively, reducing the overall costs and time involved in restoration. By optimizing your water damage restoration processes using these templates, you can provide the highest level of service to your clients and instill confidence in your employees.

Our templates are designed specifically for professionals in the restoration industry like you. With a KnowHow, you can easily modify these templates according to your SOPs and best practices, enhancing training effectiveness for new employees, and equipping them to solve complex jobs out in the field.

Top 9 Water Damage Process Templates

Let's explore the best KnowHow templates to add to your restoration workflow.

1. Water Mitigation - Day 1 Outline:

The first day of water mitigation is crucial in minimizing further damage. This template outlines the essential steps to be taken within the first hours and day of a loss, including the assessment, water extraction, and setting up of drying equipment. Following this template ensures a strong start to the restoration process.

2. How to Mitigate a Category 3 Water Loss

Understanding the severity of category 3 water damage is critical due to its highly contaminated nature. This template provides expert guidance on addressing this category of water loss and highlights the importance of taking immediate action to ensure the safety of occupants and prevent further harm. By following this template, your team can confidently handle category 3 water damage losses and minimize associated risks.

3. How to Fill Out a Water Mitigation Scope Sheet:

Accurate documentation is vital in the restoration industry and needs to be carefully thought out. Use this template to record crucial details, such as the extent of damage, affected areas, moisture readings, and actions taken during the mitigation process. Thorough documentation helps yourself,  insurers, and clients streamline the claims process and ensures all necessary steps are documented.

4. Completing a Pre-Cleaning Furniture Inspection

This template provides step-by-step guidance on conducting a proper pre-inspection to identify any potential issues that may arise during the cleaning process. Your team will be able to assess the condition of furniture, determine any special cleaning requirements or treatments, and create a detailed plan to ensure optimal results.

5. How to Remove Baseboard and Trim:

Ensure thorough water mitigation by safely removing baseboards and trim to access hidden moisture and prevent mold growth. This step-by-step template provides detailed instructions to efficiently address all areas affected by water damage.

Want to use KnowHow's template library to rapidly onboard and equip new staff? Check out the video below!

6. Water Loss Monitoring Procedures:

Monitoring the drying progress is crucial in water damage restoration. This template offers a systematic approach to water loss monitoring, including moisture readings and determining drying goals. By following this template, you can effectively track the progress and make informed decisions throughout the restoration process.

7. Mitigation Response Vehicle Packing Checklist:

Preparedness is key when responding to water damage emergencies. Brought to you with the help of Business Mentors, this template provides a comprehensive checklist of essential equipment and supplies that should be packed in your mitigation response vehicle, ensuring a prompt and effective response to any flood damage situation.

8. How to Handle After-Hours Emergency Calls:

Flood damage emergencies can occur at any time. This template guides your team on how to handle after-hours calls professionally and efficiently. By using this template, you can ensure that your employees gather all necessary information and appropriate guidance is provided to the caller before dispatching your team.

9. How to Communicate a Project Scheduling Delay

Communicating a project scheduling delay with the homeowner is crucial in managing expectations and ensuring effective coordination. This template provides a clear outline of the necessary steps to be taken and how to properly develop a communication plan. By handling delays professionally, you can enhance client trust and demonstrate your ability to navigate challenges responsibly.


Establishing effective processes for water damage and freezing losses is crucial, as they make up 29% of annual homeowner's insurance claims. With KnowHow's comprehensive library of industry-leading templates, your team can confidently tackle any water damage scenario and provide exceptional service to your clients.

Don't miss out on the opportunity to enhance your operations and empower your team. Browse more templates by booking a demo with KnowHow today!

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