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•26 May, 2023
How to Build a Culture of Empathy That Retains Restoration Employees
Worker turnover in the restoration industry has reached unprecedented levels, making it more important than ever for companies to focus on creating a strong team culture that not only attracts but also retains top talent. In our book "Why Workers Quit," we interviewed 400 workers in the restoration industry and discovered that Millennial and Gen Z workers are motivated by workplaces with strong team cultures, and they care deeply about how their general managers relate to them. One leader who ha
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Worker turnover in the restoration industry has reached unprecedented levels, making it more important than ever for companies to focus on creating a strong team culture that not only attracts but also retains top talent. In our book "Why Workers Quit," we interviewed 400 workers in the restoration industry and discovered that Millennial and Gen Z workers are motivated by workplaces with strong team cultures, and they care deeply about how their general managers relate to them. One leader who ha
Building a Recruitment Pipeline for Your Restoration Company
In the construction industry, and the restoration field specifically, turnover is a huge issue. Restoration workers quit for a variety of reasons - which we’ve gone over in more detail in this post - leaving managers in a seemingly constant state of hiring. Being understaffed can put strain on your workers, which only exacerbates the issue at hand. Rather than thinking of hiring as a short-term fix to a temporary pipeline, restoration professionals should have an established pipeline to constant
FRSTeam Enhances Employee Onboarding, Training, and In-Field Support with KnowHow
Leading contents restoration services provider, FRSTeam, has adopted KnowHow to enhance onboarding, in-field support, and training initiatives across their network of over 50 locations across North America. FRSTeam specializes in restoring contents, electronics, textiles and other personal items damaged by smoke, fire, or water loss and is made up of a network of Franchise and company store locations across the US and Canada. With KnowHow, they will provide standardized training across their loc
AdvantaClean Selects KnowHow to Revolutionize Training, Development & In-Field Support Across Franchise Network
AdvantaClean, a leading provider of mold remediation, air duct cleaning, and water damage restoration services, has adopted the KnowHow platform to enhance onboarding, in-field support, and training initiatives across their franchise network. With over 70 franchise owners operating across 140 territories, AdvantaClean sought a centralized resource for their company playbook. With KnowHow, they aim to enhance employee training and provide a consolidated, mobile-first source for all processes, rev
Why Training Matters: Tackling the Restoration Industry's Project Manager Resource Disparity
Hey there! Following up on our last blog post, we continue to explore Project Management Resource Disparity in the restoration industry. In today’s post, we'll delve into the six consequences of not adequately training project managers and address the solution to the resource disparity. Not sure what the Project Manager Resource Disparity is? Check out our previous post for an in-depth look. Now, grab a cup of coffee, and let's chat!
Delays Occur
We've all experienced project delays, right? B
Get Ahead of the Game: Recruiting Gen Z for Your Restoration Team
Are you tired of the never-ending hiring cycle? You know, the one where it feels like you're always on the lookout for fresh talent to join your restoration company? It can be a real headache trying to find the perfect fit, especially when your team is running thin. So maybe it's time to switch things up.
If you've been focusing on millennials with your recruitment, you need to consider hiring Gen Z workers. If you don’t even know which generation you’re hiring for, you could be missing a big
