new article
•11 April, 2023
Boosting Community Involvement & Employee Loyalty: Lessons from Guarantee Restoration
In the most recent podcast episode of The Restoration Playbook Podcast, industry leader Guarantee Restoration, unpacked how their focus on community involvement has provided a huge boost to their employee loyalty. In a volatile industry with high turnover rates, the significance of this can't be understated. We wanted to dive deeper into what Guarantee Restoration was doing right, and what we could learn from their example.
Drawing from their experience and insights, here are some of the key st
All Articles
topics
AllFive Star RestorerHiringLeadershipOnboardingOperationsPartnershipsProduct UpdateRetentionSalesWhy Workers QuitBoosting Community Involvement & Employee Loyalty: Lessons from Guarantee Restoration
In the most recent podcast episode of The Restoration Playbook Podcast, industry leader Guarantee Restoration, unpacked how their focus on community involvement has provided a huge boost to their employee loyalty. In a volatile industry with high turnover rates, the significance of this can't be understated. We wanted to dive deeper into what Guarantee Restoration was doing right, and what we could learn from their example.
Drawing from their experience and insights, here are some of the key st
The 6 Biggest Barriers in Hiring and Training New Estimators
The restoration industry is not opportunity restrained, it’s resource restrained. That means that more and more companies are on the hunt for talented estimators. But hiring and training new hires isn't a walk in the park in any industry, to say nothing about the complex and ever-changing restoration industry. From adapting to new technology to undoing bad habits, there are a lot of barriers in between a new estimator and a successful, fully competent, productive team member. We've got the scoop
Mitigation Mondays: How to Train Your Restoration Team and Build a World-Class Workforce
As a restoration company owner, you know that employee development is essential for growth and success. But with the average worker tenure shorter than ever and the work getting more complex, how can you ensure your technicians are always up to speed?
In a recent episode of the Restoration Playbook podcast by KnowHow, Paul Silliman interviewed John Savin from Graystone Restoration, who launched "Mitigation Mondays" as a way to train and keep his staff sharp in the chaotic industry. Here’s what
The ROI of Investing In Your Staff, with Thomasville Restoration
Why is building a strong team culture so important? Well, according to our Why Workers Quit report, a strong team culture is one of the key factors that attract and retain workers in a company, particularly among office staff, millennials and Gen Z employees. Yet it’s easier said than done, especially in an industry with a lot of grime and dirt, such as the restoration industry.
Is it possible to get restoration employees excited to come into work? How can a growing restoration company build em
The True Cost of Bad Onboarding for Water Techs
So, you've hired a new water tech to help out with your restoration business. That's great news! But, do they know what they're doing? Do they have the skills and knowledge they need to get the job done right?
If you're not providing comprehensive onboarding and training, the answer is probably no. In fact, a bad onboarding process can cost your business a lot of time, money, and headaches.
Let's break it down.
Infographic: Average Water Tech Onboarding Cost
According to our State of the
Supercharging Your Water Tech Onboarding: 5 Key Steps to Success
When it comes to onboarding water technicians in the restoration industry, ensuring that your team members are fully equipped and confident in their abilities to perform their jobs is critical for success. This can be a challenge, particularly if the technician onboarding process is not standardized and does not effectively communicate the "why" and "how" behind the water mitigation process.
Furthermore, bad onboarding for water techs can result in wasted time, more mistakes, and higher costs f
