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•16 June, 2025
Network Mode: The Smartest Way to Equip Every Location With Your Brand Playbook
It starts with one franchise location. Then three. Then seven.
At first, you’re on every kickoff call, helping them set up training. Ensuring they’ve got your company’s Standard Operating Procedures. Maybe even uploading a few documents yourself.
But somewhere between locations ten and twenty, the cracks start to show.
A franchise owner calls from Florida: “Where do I find the PPE protocol?”
Your Montana franchise is onboarding their estimator with a deck from 2021. And the office in New Mex
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AllBuilding LeadersFive Star RestorerHiringLeadershipOnboardingOperationsPartnershipsProduct GuideProduct UpdateRetentionSalesWhy Workers QuitNetwork Mode: The Smartest Way to Equip Every Location With Your Brand Playbook
It starts with one franchise location. Then three. Then seven.
At first, you’re on every kickoff call, helping them set up training. Ensuring they’ve got your company’s Standard Operating Procedures. Maybe even uploading a few documents yourself.
But somewhere between locations ten and twenty, the cracks start to show.
A franchise owner calls from Florida: “Where do I find the PPE protocol?”
Your Montana franchise is onboarding their estimator with a deck from 2021. And the office in New Mex
Workforce: The Easiest Way To Put Role-Specific Training on Autopilot
Let’s talk about your fifth hire.
Not the first one—you trained them yourself. Not the second; you hovered, corrected, maybe sent a few late-night texts to check on things. But the fifth? That’s when things start to slip.
They shadow someone who shadowed someone who was mostly trained by someone who left last summer. The SOPs have changed, but no one told them. Suddenly, your once-tight crew is drying five basements five different ways.
It’s not that your people don’t care. It’s that no one’s
Workflows: The Fastest Way to Build Standardized Training That Sticks
Starting a new job should feel exciting—a fresh start, a chance to learn, grow, and contribute.
You expect structured training, clear guidance, and a solid understanding of how to do the job right. But unfortunately, all too often you're just handed a company email, a safety vest, and maybe—if you're lucky—an SOP to skim through.
Days turn into weeks, and other than a couple of outdated three-ring binders, training depends entirely on who's available. One person gets a full walkthrough, anothe
Skill Builder: The Guarantee for Day One Workforce Competency
Picture this: you’ve just handed your newest field technician an SOP about how to remove trim and baseboard. He nods enthusiastically, says “Got it!” and you walk away hoping (maybe praying) he actually does.
If you’re like most managers, your heart sinks with that nagging question: “Did he really read it, or just skim?” It’s not about distrusting your employee. Most people genuinely want to do a good job, but details slip through the cracks when juggling a hundred important tasks a day.
Skill
Process Creator: Create and Update Detailed SOPs in Seconds
In a perfect world, every restoration company would run on well-defined standard operating procedures (SOPs). How to mitigate a category 1 water loss. Operating a HEPA vacuum. Documenting a job site. Or onboarding a new hire. The stuff that keeps projects moving and prevents disasters from becoming, well…even bigger disasters.
But getting those processes out of people’s heads and into a structured, usable format? That’s where things start to get tricky.
Maybe you started an operations manual o
The Ultimate Solution to Information Overload: Magic Docs
We’ve all been there: knee-deep in a mountain of paperwork, desperately searching for that one golden nugget of information to help us complete a task. Maybe it's buried in an operator’s manual you’ve never read. Or it’s hidden in a massive PDF that you have to scroll through for what feels like an eternity. And, of course, you can't find it, or you’re waiting for your manager to get back to you. It's frustrating, right?
Now, imagine something different: Instead of flipping through endless page
